Service Continuation Planning - Deltabus
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Service Continuation Planning


It doesn’t matter whether your bus interchange or main stopping areas undergo maintenance, minor alterations or are rebuilt from scratch; at some point you’ll need to move bus services outside your interchange so that work can be done.


Maybe the town centre is being pedestrianised, has major utility works being laid or a new land-mark building is being built that requires road closures and diversions.


All these types of events require bus stops, stands and facilities to be relocated – temporary stops to keep the services running.


Deltabus specialises in Service Continuation Planning – planning temporary bus infrastructure during major development or construction works.


Because we understand how buses move, what drivers and passengers need and how operators work, we understand whether proposed plans for temporary infrastructure will –or won’t – work.


Then we can explain it to you – why a proposal will or won’t work and what effect it would have on your network if put in place.


We’ll work with your teams to ensure you provide the temporary bus infrastructure that passengers and drivers need.


So, whether you’re a local operator, transport authority, property developer or contractor we can discuss, negotiate and agree solutions with you and other essential stakeholders.

Whilst some delays to bus services are inevitable during major town centre works, they are often made worse because the designers of the temporary infrastructure haven’t fully considered important criteria such as:

Service Continuation Planning Safety


Is the planned site for the relocated stop safe for buses, passengers and other road users?


Are there adequate sightlines, pavement widths, standing or seating areas?

Service Continuation Planning Capacity


Can the relocated stop handle both existing and diverted bus services and their passengers?


Can everyone board and alight safely and efficiently?

Service Continuation Planning

Room to Manoeuvre

Do road works allow enough room for buses to manoeuvre easily?


Will the developer or contractor work with you to provide adequate road space, bus standing areas and layover areas?

Service Continuation Planning facilities

Driver toilets and facilities

Do the relocated stops have nearby toilets, rest areas and places to eat?


Will the developer or contractor contribute towards providing such facilities?

Talk to us, and your passengers won’t be waiting much longer.

  • First we’ll study your bus and passenger movements, standing arrangements, stopping patterns, peak requirements and headways.
  • Then we’ll determine the scope of construction works, its influence on the network and its duration and phases.
  • We’ll ask the contractor for construction plans, phasing plans, risk assessments, vehicle movements, noise and dust prevention, working hours and their proposed site boundaries and accesses.
  • Next we’ll propose options or analyse third party proposals for temporary stops, stands and facilities.
  • We can advise whether the proposed solutions will allow you to maintain services throughout the day, during each phase of construction.
  • We’ll negotiate, either alongside you or on your behalf, with the local authority, property developer or contractor for safe, efficient, adequate stops, facilities and services. We’ll discuss contributions by the developer for relocating stops, rerouting services, alternate facilities, bus tests, kerb alterations and traffic regulation orders.
  • We’ll provide an independent review and written report analysing the advantages and disadvantages of each option or proposal and recommend action by the operator or developer, in order to maintain services. Then,
  • Finally we’ll make a recommendation regarding the best stop configurations.